Senior Technical Support – ERP (Ascend Money)

location_on Bangkok


  • Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
  • Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
  • Helping to define and influence the future technical direction for the evolution of client solutions.
  • Supporting the deployment of client solutions into production.
  • Build and deploy applications.
  • Works mostly independently within task guidelines established by management.
  • Perform work based on defined processes and provide feedback on process improvements as appropriate.
  • Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
  • Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance
  • Respond to tech inquiries via email, through online chats, over the phone, or in person


  • Bachelor’s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
  • At least 1-year experience in Customize On Oracle Fusion Cloud.
  • At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
  • Working experiences from areas of integration, report, or form developments.
  • Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
  • An understanding of software development best practices, and a desire to see them implemented.
  • A desire to constantly learn and upskill your abilities.
  • The ability to absorb new technical information and apply it effectively.
  • Able to deal with and handle difficult situations and work under time constraints.
  • Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
  • Positive attitude and empathy for others.
  • Nice to have: experience in the Oracle Fusion Cloud.