Key Account Manager (Ascend Commerce)

location_on Bangkok

About the role

As an e-Commerce Senior Key Account Manager, you will be working closely with senior management from different stakeholders, you will be a key member driving strategic projects of CPG in a dynamic, fast-paced environment tech industry.

You will report to Associate Director, Category Management in developing & implementing sales, category, campaign, and marketing strategy to deliver KPI targets

Key KPI: GMV, Assortment, Conversion and Customer acquisition on monthly, quarterly and yearly target


  •  Develop and maintain good relationship with your strategic retailers across store formats.
  •  Drive yearly joint business plan to grow sales, assortment, and traffic within your portfolio.
  • Initiate campaign mechanics, customer acquisition plan to drive #of app download, MAU and DAU
  •  Analyze sales trends and root cause for any business movement.
  •  Provide business requirements to Product Owner (PO) to drive tech output and ensure UAT are implemented and align with roadmap timeline.
  • Work closely with internal and external teams across functions within the group (Merchandising, Marketing, Strategy, Operation, and Tech team)


  • Bachelor’s degree or Master degree in Business, Marketing, Strategy
  • 10+years’ experience in e-commerce, retail, fmcg brand
  • Strong in key account management, analytical, negotiation, communication, interpersonal, and problem-solving skills
  • Proficient in Microsoft Excel, PowerPoint, and data analysis with good verbal and written communication skills in Thai and English
  • Good attitude to drive impact and change, positive attitude, and desire to learn and grow with strong ownership, team spirit and solution-oriented mindset.